nbn™ Related F.A.Q

We have compiled a list of our most Frequently asked Questions to assist you with our services, if you can not find what you are looking for simply use our contact us page, so we can help you and others have a better experience with Qured. click the button to submit a request.
How long does to take to connect a Qured nbn service

Depending on the service you are wanting from us, we can connect most clients within 2 hours during business hours if there is an existing internet service available to transfer over to us.  For new connections where no nbn has been installed prior then typically it is between 7 to 14 days pending nbnco availability, in most cases it can be connected within 7 business days.

Voice Related F.A.Q.

How do I divert my telephone phone number.
Simply dial 6161# this gives you our IVR.

Option 1 will toggle the diversion on /off if an already configured number is in our network.

Choose option 2 if you have never set it up before.

After dialing 2 enter *61*the full national number*the delay#

e.g 6161# IVR. 2 IVR says enter the number dial *61*0240441100*5#.

This will divert to that number after 5 seconds. If you enter 0 it will divert immediately.
How long does to take to connect a Qured Telephone service

Depending on the service you are wanting from us, we can connect you within 15 minutes during business hours  If you are wanting to port an exsiting telephone number into Qured then the standard upto 28 days porting time applies as this is the time the lossing carrier typically can hold you for.

How Fast can you setup a hosted pbx for me

Our Qured Cloud PBX is hosted right here in Australia on the best Hosting server platform available from AWS, once you have joined with us we then work out all the fine points of what your requirements are in your new build as no 2 client are the same, this sets us apart from many other out the box start-ups that have a one size fits all model, Qured are a bespoke PABX service company with over 30 years of true Business and SME experience being ex Telstra PABX service engineers we know how to build and maintain telephone systems and networks alike, so Typically it realistically takes anywhere from 24hrs for a tiny office with 5 phones up to 8 weeks for a multi sited geographically diverse office with over 1000 phones. Our average customer is up and running within 7 days as this allows for shipping of Telephone hardware.

Important Information


All registered images and trademarks belong to their respective owners

Also, we would like to thank but not be limited to Unsplash and its photographers for providing their much-loved images to be used on our website.