nbn™ Related F.A.Q

We have compiled a list of our most Frequently asked Questions to assist you with our services, if you can not find what you are looking for simply use our contact us page, so we can help you and others have a better experience with Qured. click the button to submit a request.

Depending on the service you are wanting from us, we can connect most clients within 2 hours during business hours if there is an existing internet service available to transfer over to us.  For new connections where no nbn has been installed prior then typically it is between 7 to 14 days pending nbnco availability, in most cases it can be connected within 7 business days.

Voice Related F.A.Q.

Simply dial 6161# this gives you our IVR.

Option 1 will toggle the diversion on /off if an already configured number is in our network.

Choose option 2 if you have never set it up before.

After dialing 2 enter *61*the full national number*the delay#

e.g 6161# IVR. 2 IVR says enter the number dial *61*0240441100*5#.

This will divert to that number after 5 seconds. If you enter 0 it will divert immediately.

Depending on the service you are wanting from us, we can connect you within 15 minutes during business hours  If you are wanting to port an exsiting telephone number into Qured then the standard upto 28 days porting time applies as this is the time the lossing carrier typically can hold you for.

Introducing Qured's Cloud PBX Service At Qured, we are proud to offer the ultimate Cloud PBX service, hosted right here in Australia on the best AWS server platform. Our Cloud PBX, known as ecQX, is designed to provide you with a tailored communication solution that meets your unique business needs. Unlike many other providers, we understand that no two clients are the same, and we are dedicated to working with you to build a solution that fits your requirements perfectly. Key Features:

  • Flexibility: Our Cloud PBX service is designed to be flexible, allowing you to scale up or down and add new features such as video calls and call recording.

  • Quick Setup: We understand the importance of getting your communication systems up and running promptly. While the setup time can vary, our average customer is operational within 7 days, which includes the shipping of telephone hardware.

  • Experience and Expertise: With over 30 years of experience in the industry and a team that includes former Telstra PABX service engineers, we have the knowledge and skills to build and maintain telephone systems and networks for businesses of all sizes.

Frequently Asked Questions:

  1. What is Cloud PBX?
    Cloud PBX, or Private Branch Exchange, is a cloud-based telephone system that allows you to make and receive calls over the internet.

  2. How long does it take to set up the Cloud PBX service?
    The setup time can vary depending on the size of your office and specific requirements. It can take as little as 24 hours for a small office with 5 phones and up to 8 weeks for a large, geographically diverse office with over 1000 phones.

  3. What sets Qured's Cloud PBX service apart from others?
    We pride ourselves on offering a bespoke service that is tailored to each client's needs. Our experience, expertise, and dedication to customer satisfaction make us the ideal partner for your business communication needs.

Partner with us today and experience the difference that Qured's Cloud PBX service can make for your business. We are here to support you and the community as we all work together to rebuild and grow in the best COVID-safe way. If you need further information or have specific questions, please don't hesitate to contact us. We are here to help you find the perfect communication solution for your business.

Important Information


All registered images and trademarks belong to their respective owners

Also, we would like to thank but not be limited to Unsplash and its photographers for providing their much-loved images to be used on our website.